We collect information when you download our iOS/Android applications from App Store/Google Play, purchase hardware products with our custom MIDI firmware, and use our website. This includes app usage data, purchase information, and website analytics.

Personal Information: Name, email address, billing information when making purchases.

Usage Data: App performance metrics, feature usage, and crash reports to improve our software.

Device Information: Device type, operating system version, and hardware specifications for compatibility purposes.

We use collected information to provide our MIDI applications, process hardware orders, improve our software, send order confirmations, and comply with App Store/Google Play requirements.

Service Provision: To deliver and maintain our MIDI applications and integrated hardware solutions.

Product Improvement: To analyze usage patterns and enhance our software functionality.

Customer Support: To respond to inquiries and provide technical assistance.

Legal Compliance: To meet regulatory requirements and app store policies.

Our iOS apps are distributed through Apple App Store, Android apps through Google Play Store. Hardware components are sourced from various certified manufacturers globally. Each service has its own privacy policy.

App Store Distribution: Apple and Google collect and process data according to their respective privacy policies.

Hardware Partners: We work with certified manufacturers worldwide who may have their own data collection practices for warranty and support purposes.

Analytics Services: We may use third-party analytics to understand app usage and improve user experience.

We implement appropriate security measures to protect your information. However, hardware manufacturers are responsible for hardware-related data security as the original equipment providers.

Software Security: We use industry-standard encryption and security practices for all software-related data.

Hardware Security: Physical hardware security and warranty data are managed by the respective manufacturers.

Data Transmission: All data transmission between our apps and servers is encrypted using secure protocols.

You have rights to access, update, or delete your personal information. For app-related data, contact us directly. For hardware warranty data, contact the respective manufacturer.

Access Rights: You can request access to all personal data we hold about you.

Correction Rights: You can request correction of inaccurate or incomplete data.

Deletion Rights: You can request deletion of your personal data, subject to legal requirements.

Portability Rights: You can request your data in a portable format.

For privacy questions regarding our MIDI software and apps, contact us at privacy@echopais.com. For hardware privacy concerns, contact the respective manufacturer directly.

Data Protection Officer: g.coci@echopais.com

Response Time: We respond to privacy inquiries within 30 days as required by GDPR.

Complaints: You have the right to lodge a complaint with your local data protection authority.